What will be deleted
Your login, character progress, inventory, social memberships and other account-linked game data will be removed or anonymized after the request has been verified and processed.
Delete Your Account
You can request deletion of your Idle Hero Ascension account and its associated game data here. This page is available to both website and future Android app players.
What may be retained
Payment, refund, fraud-prevention, moderation and security records may be retained where required by law or needed to protect players and the game. They are no longer used for gameplay after deletion.
Sign in to verify ownership
For account security, deletion requests must be submitted from the account that should be deleted.
Questions or a request you cannot submit after losing account access can be sent through the Impressum contact. We may ask for additional proof of ownership.