Idle Hero Ascension currently uses only essential cookies and local browser storage required
to run the game, keep accounts secure and remember basic game interface choices.
Essential cookies
We use essential session cookies for login, guest accounts, account security and form
protection. A random first-party browser security ID is also used to help enforce the
one-account-per-person rule. Without these cookies, the game cannot keep you signed in,
process game actions safely or reliably investigate account abuse.
Local storage
Your browser may store small interface preferences such as chat state, notification settings
or cached HUD values. These are used to make the game feel smoother and are not used for advertising.
No advertising tracking
We do not currently use advertising cookies, third-party tracking cookies or analytics cookies.
If this changes later, optional tracking will require a separate choice before it is used.
Optional mobile notifications
If you enable Mobile Push for a device, we store its Push endpoint and the public encryption
material supplied by your browser. Selected game notifications are encrypted and delivered through
the Push service operated by your browser or device provider. Push is optional, can be disabled per
device at any time and is not used for advertising or tracking.
Account data
Account names, email addresses, character progress, items, guild activity, market listings,
chat messages, player content reports, moderation records, feedback posts, referral relationships and completed Crystal or QoL Token purchase records
are stored so the game and its reward systems can function.
Crystals spent on visible Server Buff purchases appear as a total in the public Server Buff Supporters ranking.
Purchases announced anonymously are excluded from that ranking and its titles. Completed live Shop purchases
can unlock supporter titles, but payment amounts and a payment ranking are not public; a title is shown only
when the player activates it.
Account deletion
You can request deletion of your account and associated game data from the
Account Deletion page. You must sign in to verify ownership.
Payment, refund, fraud-prevention, moderation and security records may be retained where required
by law or needed to protect players and the game.
PayPal payments
PayPal components are loaded only when PayPal Checkout is available. When you start a
payment, PayPal processes payment, account, device and network data under
PayPal's Privacy Statement.
We store the PayPal order and capture identifiers, package, amount, currency and payment
status. We do not receive your PayPal password or full funding details.
Google Play app and purchases
The Idle Hero Ascension Android app uses the same game account, character and progress as
the website. Inside the Google Play app, PayPal is not loaded. Digital purchases are processed
by Google Play under Google's Privacy Policy.
To verify and deliver a purchase, Google Play provides a temporary purchase token and purchase
details such as the product, order identifier, purchase state, region and test-purchase status.
The token is sent securely to our server for verification with Google and is stored only as a
one-way hash. We retain the order identifier, purchased product, verification status and relevant
timestamps for fulfillment, accounting, refunds, fraud prevention and duplicate-delivery protection.
We do not receive your Google password, card number or full payment credentials.
Payment records
Completed payments, refunds and reversals are retained as required for accounting,
security, fraud prevention and the correct delivery of purchased Crystals and referral rewards.
Security and bot prevention
To protect accounts and the game economy, unusually frequent commands, failed security checks
and required human verifications may be recorded for review. Sign-in activity may be associated
with network addresses and a random first-party browser security ID to detect accounts operated
together. The browser ID and browser-type signatures are stored only as one-way keyed hashes;
no hardware fingerprint or third-party advertising identifier is created. Authorized administrators
may compare these limited signals with referrals, Guild membership, direct messages, transfers and
Market trades. These signals support manual review and never ban an account automatically.
Security and data transfers
Website and app traffic is protected with HTTPS. Passwords are stored as one-way password hashes,
and administrative access to account, moderation and payment records is restricted. We do not sell
personal data or use it for advertising. Data is shared only where needed to provide a requested
feature, such as payment processing, optional Push delivery, Steam authentication or legal and
security obligations described above.